Terms & Conditions


Welcome to online.milux.com.my website online store. Terms and conditions stated below applies to all visitors and user of Milux Sales & Service Sdn. Bhd. You’re bound by these terms and conditions as long as you’re using online.milux.com.my.


Laws and Regulations

Your access and use of the online.milux.com.my shall be governed by and construed in accordance with the laws of Malaysia without reference to its conflicts of law rules and, you agree to submit to the exclusive jurisdiction of the Courts of Malaysia.


Personal Use and Intellectual Property Rights

By using the online.milux.com.my, you agree that it shall be for lawful purposes only.

The Marks and Contents contained on or available on the online.milux.com.my belong to Milux, its content providers and third-party licensors. You should assume that all Marks and Contents on the online.milux.com.my are protected by copyright and applicable intellectual property rights unless otherwise noted.

You must not reproduce, modify, transfer, distribute, republish, download, post or transmit the Marks and Contents in any form or by any means including but not limited to electronic, mechanical photocopying or recording without our prior written permission. You agree that the Marks and contents contained within or available through the online.milux.com.my shall not be used for commercial purposes or distributed commercially. Any unauthorized use of the Marks or Contents is strictly prohibited and may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes. All our rights are expressly reserved.



You shall indemnity, and hold us and our affiliates harmless from and against any and all claims, losses, liabilities, damages, costs and expenses (including but not limited to legal fees) arising   out of your use of the online.milux.com.my, any violation of these Terms and Conditions and/or any beach or alleged breach of any of your representations.


Link to Other Sites

Any access link to third party sites is at your own risk. Online.milux.com.my will not be related or involve to any such website if the user’s content/products got damaged or loss have any connection with third party site.



The content of terms and conditions may be change, move or delete at any time. Please note that online.milux.com.my have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, online.milux.com.my will take immediate action against the offender(s).



MILUX member point accumulated are non-transferable, assignable and/ or not for sale to any persons. Point collection programme:

· Spent RM1 in online.milux.com.my get 1 point.

· 50 Points = RM1

· Member reward points don’t have expired date.

· All products on online.milux.com.my can be redeem by member reward points.

· Member reward points could only apply 20% off from total checkout amount.  


Milux reserves the right to deduct the balance of a member’s point accumulation in the event that:

· Any point is suspected of being fraudulently recorded;

· Any point is recorded in error;

· Any point related to a transaction which has ben cancelled or where a refund has been given; or

· If member account does not have sufficient point to deduct, order progress will be on hold. 


Sale / Promotion Periods

During peak sale / promotional periods, our delivery may take slightly longer than the usual lead time due to heavy surges in online orders. You are advised to place your order 2 weeks in advance for festive periods such as Hari Raya, Chinese New Year, Hari Deepavali, etc.


Purchases Made Using Vouchers / Member Point

All cash voucher / member point will not be refunded.

Every item/order once purchased will not be refund.



All promotions running in online.milux.com.my are subject to each promotion’s terms and conditions.

All promotions run independently and can’t be combined with other ongoing promotions unless otherwise stipulated.

Each discount/ voucher/ promo code can only be used once per transaction per account and cannot be combined with other ongoing promotion unless otherwise stipulated.

Online.milux.com.my reserves the right to hold or cancel any order which violates any promotion’s terms and conditions.